Frequently Asked Questions
Is the Hotel fully compliant to all Government Covid 19 policies and procedures?
Yes, the McWilliam Park hotel has undergone extensive training of all staff and management, we follow all current Socail Distancing measures to ensure guest and staff safety.
When can I check-in? What time is check out?
Your room is available for check-in from 4pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)
Do you accept group bookings?
If you are reserving 5 or more rooms for your party please contact us.
Can the McWilliam Park Hotel accommodate people with disabilities?
All public areas are wheelchair accessible and the lift serves all floors.
Does the hotel allow pets?
Only guide dogs are permitted in the hotel.
What is the cancellation policy?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.
How will my details be used?
Do you have smoking rooms?
McWilliam Park Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.
Does the hotel have internet access?
Yes, free Wi-Fi internet is available in public areas and all guest bedrooms.
Does your hotel have car parking?
Yes, complimentary private car parking is available at all our guests.